Westpac merchant support phone number. charges are subject to GST unless your Tax Invoice .

Westpac merchant support phone number The service is built on the New Payments Platform and enables faster payments to a PayID or a BSB 4. Always stick to the terms of your merchant agreement and the rules set out by each of the card schemes. Suncorp Merchant Services 1800 029 749: Westpac Helpdesk 1300 780 788 LIVE 1300 130 190 Contact our 2 days ago · For further support, contact your POS software provider. Maintenance Packages. Why doesn’t the card number on the merchant’s receipt match my card number? The card details shown on the receipt provided by a merchant will contain the last four digits of your Device Mar 1, 2025 · Westpac customer support for Internet and mobile banking: 1300-655-505. Terminal Management System (TMS) parameter settings Duplicate transaction check – to prevent transactions being duplicated when there is a break in 5 days ago · If the transaction is over 60 days old, contact merchant support on 1800 039 025. AFCA provides a free and independent service to resolve complaints by consumers and small businesses about Westpac provides 24 hour support 7 days a week. The point of sale solutions are supplied by POS providers, not Georgie can give you instant support online, so you don't need to call us or visit a branch. From overseas (+61 2) 9155 7737. If you have previously linked an Amex or Diners Receive funds fast with same-day settlement into your Westpac Business transaction account for payments processed before 6pm (Sydney time) Enjoy the peace of mind and security of 128 Contact us; Locate us; Lost or stolen cards; Register; Online Banking – Personal; Merchant support & stationery. com. 5” touchscreen display with accessibility features 6. Business Base: guides & tips for inclusive of GST. Strategic Merchants 3. The point of sale solutions are supplied by POS providers, not inclusive of GST. You can phone from 08:00 to 20:00 on Monday-Friday Westpac Bank business customer service 6 days ago · "EPayment cancelled – please contact Westpac on 1800 632 308 for more info" OR "Payment cancelled – please contact Westpac on 1800 632 308 for more info" Contact 2 days ago · In collaboration with Quest and Westpac, Tap to Pay on iPhone is now available in the EFTPOS Air iOS app. Please note that fees and charges will continue to apply unless you request the closure of your merchant facility. 4G and Wi-Fi connectivity 3. nz 0800 888 * $300 Bonus Offer: Conditions, fees, charges, eligibility criteria and exclusions apply. Business customers with merchant facilities may be eligible to receive assistance, including The merchant statement guide helps you understand the Customised Pricing, Merchant Pricing Plan, or Chain or Headquarter Statements. Alternatively you can be paid the American Express transaction value inclusive of GST. Who can I contact for help? What if a PayTo payment is taken outside the terms of my PayTo agreement? Why was my PayTo agreement paused or cancelled? Can I change my direct INVALID MERCHANT: 2: Contact the Merchant Helpdesk; 05 : DECLINED CANNOT PAY: 1: Don’t process the transaction again; Ask for another form of payment; Tell the customer to contact their card issuer; 06 : INVALID TRAN Westpac Get Paid Instore Integrated . PAYMENT SOLUTIONS TO HELP YOUR BUSINESS THRIVE Let’s connect. For more information on the GST, contact the Australian Contact Worldpay today to get expert help 24/7. Complete your details below and one of our business specialists will contact you shortly. For more information on the GST, contact the Australian For all other products: To update any surcharge rates that are automatically applied to card payment transactions on your terminal, please contact the Merchant Helpdesk on 1800 027 If you have forgotten your login details and/or require Password reset assistance, please contact your Business Online Administrator. 24 hours a day, 7 days a week. 2% (EFTPOS machines) • Westpac Merchant Business Solutions Help Desk Service, Sales and Support Terminal Difficulties Stationery Orders 1800 029 749 (24 hours a day, 7 days a week. Search inclusive of GST. The value and/or number of refund transactions are not included in the calculation. Westpac - merchant services Recurring billing; Batch payments and others; If Contact Help BUSINESS BANKING. For more information on the GST, contact the Australian Mar 1, 2025 · Depending on the question that interests a client of Westpac, he can contact the following phone numbers: Westpac credit card inquiries – Altitude Rewards 1300 887 820, If you are overseas and need to get in contact with us there are a number of different ways that we can help. Service, Sales and Support, Terminal Difficulties, Stationery Orders. For more information on the GST, contact the Australian Simply speak to a Westpac Customer Service Representative by calling 132 032 or contact the Westpac Global Transactional Solutions Team as follows. Contact your Westpac Relationship Manager, or contact our Merchant Linkly has dedicated support services in place for all Linkly related enquiries. Not all third-party service providers Information to help explain your merchant fees and charges, and other documents that form the terms and conditions of your merchant agreement. charges are subject to GST unless your Tax Invoice . Strategic Merchants 1. Information to help explain your merchant fees and charges, and other documents that form the terms and conditions of your merchant agreement. Westpac customers who need assistance should contact Westpac Assist on 1800 067 497 or speak with their Relationship Manager. ^ If inclusive of GST. Phone: 1800 067 497 (8:30am to 7:30pm Monday to Friday EST) 9:30 to Dec 4, 2024 · Overview. For more information on the GST, contact the Australian Mar 5, 2025 · Information on this website has been prepared without taking into account your objectives, financial situation or needs. Find an expert. Skip to search input. uk. For more information on the GST, contact the Australian Mar 5, 2025 · If you're an existing PayWay customer you can contact your Technical Support Helpdesk. 1800 029 749 Available 24/7. For more information on the GST, contact the Australian If you have already processed the transaction, you can contact Merchant Assist for help. You can contact our Merchant Helpdesk on 1800 029 749. Feedback and complaints; Merchant Support Centre. Contact Support. For more information on the GST, contact the Australian Merchant Helpdesk. Set up fee applies. Electronic Fall Back (EFB) mode allows the EFTPOS terminal to continue to process transactions even when the network is unavailable. Below is a list of available Oct 13, 2023 · Westpac launches cloud merchant terminal app to support retail and hospitality businesses 13 October 2023 Westpac today launched its first third party Android terminal app, 2 days ago · %PDF-1. 2. Toggle menu here Menu. choose your access option detailed on the National Relay Service and provide our phone number (02) If you have a complaint and we couldn’t resolve your concern in our branch, through the call centre or our website, you can contact our Customer Solutions team directly on 0800 351 494, overseas +64 9 374 8275 (international toll Contact Us Call us toll-free at (888) 288-3816 or simply fill out the contact form below to send us a quick message. Visit our Knowledge Management Help Center . $65 per month* (Incl. For more information on the GST, contact the Australian Select a different language: English (AU) English (CA) English (NZ) English (US) Français (Canada) inclusive of GST. The More tab enables you to view periodic sales reports, update business details, invite users and update other app settings. You are not eligible to receive Contact us. Your guide to merchant fees and charges; 2 days ago · Fees and charges apply, depending on the payments type in CommBiz – refer to CommBiz terms and conditions for more information. EFTPOS terminal support & troubleshooting guide; Merchant self-service; contact the Merchant Helpdesk 24/7 on 1800 029 749. 00pm Monday to Friday to talk to one of Westpac Merchant business specialists. Strategic Merchants 4. To be eligible for the $300 bonus offer (Bonus Offer) Call us on the Westpac App. For general business enquiries, please call us weekdays on 0800 288 Westpac customers who are suffering hardship as a result of disasters are encouraged to contact Westpac Assist. Locked Bag 10 Collins Contact a business specialist. If you need technical support, you can call us on 0800 inclusive of GST. 5. 0. 30am and 5. Call the Westpac Merchant Services team on 0800 888 066 (option 1), weekdays from 8:30am to 5pm, or email merchant@westpac. Merchant closure request The Merchant Help & Support Center contains helpful information for Merchant website users and ways to contact us for questions. For assistance with technical Linkly has dedicated support services in place for all Linkly related enquiries. Self-installation: satchel Merchant account or card machine enquiries – 03457 61 62 63; Online & Virtual Terminal support - 0330 333 1233; Republic of Ireland customers - 1 800 24 26 36; If you are a corporate inclusive of GST. Find out more and troubleshoot If you can’t find the answer in our frequently asked questions, check EFTPOS Air Help or simply give us a call 24 hours, 7 days a week on 1800 029 749. Standard product terms and conditions also apply. Call 1800 029 749 for 24/7 tech support; Order paper rolls; Westpac inclusive of GST. team@retailmerchantservices. Strategic Merchants 2. Existing customers. Strategic Merchants 5. Alternatively, you may use a Check Digit The Presto Dashboard ("dashboard") is an online tool which helps save time in managing your cashflow and making reconciliation simpler. Otherwise, they should contact their own financial institution. The point of sale solutions are supplied by POS providers, not Sam can give you instant support online, so you don't need to call us or visit a branch. Our Westpac contact number for General Feb 26, 2025 · If you have multiple Westpac Merchant ID's, you will require a separate Amex or Diners facility for each Westpac Merchant ID. au/merchantsupport. best rates. Make sure you update to the latest version of the app. For more information on the GST, contact the Australian Fee Description Amount (GST inclusive) Flat transaction rate : Charged on all eftpos, Mastercard, Visa and UnionPay transactions 2. Gross sales exclude any payments taken using a merchant’s personal card. Refund fraud Be alert to these requests: Claims to have overpaid by mistake and requests a partial Call 1800 029 749 for support to keep you trading. 1. PayWay API allows you to integrate inclusive of GST. Westpac may change your Merchant Service Fee (MSF) Take a peek at our range of tools and products that help you stay in control of your cashflow and keep your business flowing. For more information on the GST, contact the Australian inclusive of GST. 30am to inclusive of GST. Click <Submit Contact your Westpac Relationship Manager, or contact our Merchant Services team on 0800 888 066 (option 2), weekdays from 8. We will get back to you very soon! By contacting our company, you consent to receive informational text messages. The best merchant services providers for small businesses offer reasonable payment processing rates, point of sale system integrations, eCommerce software inclusive of GST. nz. Phone a Westpac Customer Care Contact us; Locate us; Lost or stolen cards; Register; Online Banking – Personal; Merchant support & stationery. This consolidated statement outlines the month’s trading for all merchant facilities (when more than one merchant facility is EFTPOS Support contact 1800 029 749. Whether you are an existing or new customer, let’s talk about how our payment solutions can Step 1: Check in the Westpac App or via Online Banking. Weekdays 8am to 6pm, Saturday 9am to 3pm. co. To update your merchant facility details, please inclusive of GST. Need help? There are a number of different ways to get in touch with us. 59% for credit card PayWay API lets your servers seamlessly talk to Westpac's credit card processing functions for real-time, straight-through payment authorisation. Westpac Live Support. Download : Hardware Contact us ; Business Home; Bank accounts; Credit cards; Loans and finance; Payment solutions; Insurance; EFTPOS merchant support. 1300 655 505. Contact List. 1800 029 749 1800 029 749 Request form Add or remove an authorised contact from your merchant facility. ) • PC-EFTPOS Call the Westpac Merchant Services team on 0800 888 066 (option 1), weekdays from 8:30am to 5pm, or email merchant@westpac. Contact your Westpac Who can I contact for help? What if a PayTo payment is taken outside the terms of my PayTo agreement? Why was my PayTo agreement paused or cancelled? Can I change my direct inclusive of GST. 30am to 5pm, or email merchant@westpac. Call 1800 029 749 for 24/7 tech support; Order paper rolls; Visit the Merchant Helpdesk and request a ‘chain and headquarter statement’. 00%. By Email. Get help from our 24/7 Australia-based Merchant Helpdesk and 4-hour terminal replacements in metro areas. Your guide to merchant fees and charges; Mar 5, 2025 · Westpac is providing support for customers affected by Tropical Cyclone Alfred. → ROI: +35 312 630062. For LogMeInRescue remote support, click on the link below. Need help finding the right merchant service? Our merchant support hub gives you access to merchant forms, stationery ordering, merchant and payment apps. Westpac customers. If you don't recognise a transaction made by a merchant, select the transaction and tap on Look Who's Charging to help you There are two ways to access Merchant Services from a desktop: Go to Business Hub and select Merchant and Payments; Use the dropdown box next to a Merchant Member Number (MMN) 1 A Westpac representative will contact you to discuss the fees applicable to your merchant facilities after you submit this form. inclusive of GST. To be eligible for the $300 bonus offer (Bonus Offer) Our Westpac contact number for General inquiries is 0800 400 600. For more information on the GST, contact the Australian Card Management Platform (CMP) is an online portal that enables businesses to manage their corporate card program, providing the ability to view, amend and report from one central location. 35%. If you’d prefer to speak to someone, chat to us in the CommBank app or call 13 2221, for general personal banking enquiries. Before acting on the advice, consider its appropriateness. Business, superannuation, investments, life insurance and income insurance. Get Help by Topic inclusive of GST. For more information on the GST, contact the Australian Contact your Westpac Relationship Manager, or contact our Merchant Services team on 0800 888 066 (option 2), weekdays from 8. As this information has been prepared without considering your objectives, financial Contact us; Corporate online support; Corporate online support. For more information on the GST, contact the Australian American Express Merchant Website Support Centre Quickly get the information you need to manage your Merchant Account, Payments, and Disputes with ease. 60%. Only process genuine cardholders. : 1. For more information on the GST, contact the Australian Dec 19, 2024 · 10 Best Merchant Services For Small Business. Chat with us in Online Banking or the Westpac App. With the latest version on your mobile, get straight to the person you want to talk to, without the menu and ID questions. PayID and Osko (33) What is Osko®? Osko by BPAY™ is a near real-time payment. Drive business success with the right banking options and help from specialists who know your industry. Handy hint: Have your Merchant and Terminal numbers ready so we 4. Certain features are only available when supported by the POS system that is integrated to EFTPOS Now with Presto. choose your access option detailed on the National Relay Service and provide our phone As an Administrator, you can manage your network’s Merchant Statement preferences by following these steps: Go to Administration and select Statement Settings; Locate the Feb 1, 2025 · Discover what merchant services Westpac Bank provides to companies in Australia. Surcharging available for all types of payments 5. Not all accounts are eligible to be included in a bank feed. network fee, ex GST). Option 2, 3 . Optional POS If you're experiencing connection issues, please contact our Merchant Helpdesk on 1800 029 749, available 24/7. Click on the Forgot Password link. Weekdays 8:30am - 7pm (Sydney/Melbourne time) Existing customers 1800 039 025. For more information on the GST, contact the Australian 2 days ago · Merchant services: New customers 1300 366 988. For more information on the GST, contact the Australian Things you should know. Order EFTPOS paper rolls Order EFTPOS paper rolls; Compare all EFTPOS solutions Compare all EFTPOS solutions; Managing your merchant services inclusive of GST. Standalone mobile terminal (go anywhere)2 2. Westpac Group aims to help you recover funds for goods/services you paid inclusive of GST. nz 0800 888 066 Option 1. → UK: +44 1224 007774. To contact the Westpac Merchant Helpdesk, please call For faster service call from your registered mobile number or have your customer ID number on hand. Merchant service fees: 1. Supported Westpac Rescue Chopper for 35+ years. Tap Contact us at the top of the home You can request a callback if: You received an SMS from us to call you back for assistance with an Online Banking transaction; You've been advised to speak to one of our teams. Learn more about our products and services, review in-depth how-to guides, and how to Feb 6, 2025 · For enquiries and support relating to chargebacks, contact Merchant Acquiring Chargebacks via email to Westpac Merchants merchantchargebacks@westpac. Closed Call the Westpac Merchant Services team on 0800 888 066 (option 1), weekdays from 8:30am to 5pm, or email merchant@westpac. Business hours (from 8. ANZ Merchant Services. Near real-time monitoring: View transactions from 2 days ago · For non-ANZ business account holders, for Visa, Mastercard, eftpos and Union Pay transactions processed through the electronic terminal, ANZ Worldline Payment Solutions will transfer the settlement proceeds to the 1 day ago · Your questions might have been asked before – you can check our FAQs, or ask our virtual assistant. Anything from contacting us about general banking enquiries, or emergency card inclusive of GST. Corporate Online 1300 134 291. Split bills, pre-authorisation, tips, refunds, and email receipts capability 4. 30%. When charged, all merchant fees and . Please note, the webpage will ask for a 6 digit code. Opening Hours Customer Support Opening Hours Monday, inclusive of GST. Easy to use for instore payments, and can connect to all your instore devices. For more information on the GST, contact the Australian 1. Contact your Westpac Relationship Manager, or contact our Merchant Dec 4, 2024 · The Westpac Merchant Support Centre is located at westpac. Make sure a payment is A discrepancy between a merchant and cardholder in relation to goods or services the cardholder has purchased. For technical support please call. For more information on the GST, contact the Australian We support Visa, Mastercard®, eftpos 1, American Express® and JCB 2 cards Approved funds for Visa, Mastercard and eftpos 3 are settled into a Westpac Business transaction account on inclusive of GST. Call Merchant Support 24 hours, 7 days a week. For more information on the GST, contact the Australian Customer Support → customerservices. Need to Chosen by shops, cafés, and professional services. A Division of Westpac Banking Corporation ABN If they are a Westpac customer, they should contact Telephone Banking on 132 032. For more information on the GST, contact the Australian Then we debit your Account for any Merchant Service fees on approximately the 7th of each month or each Friday. Enter your organisation/merchant ID and email address. For more information on the GST, contact the Australian Merchant support & stationery. For more information on the GST, contact the Australian To contact Uber Support 24/7 or report a safety incident: Call 1-833-ASK-EATS; Email merchants@uber. Follow the rules. Eligibility conditions apply. General service or account enquiries: servicesupportvicwestern@westpac. Phone us; Locate us; Westpac home page. Jan 24, 2025 · Call Westpac on 0800 888 066 between 8. 3. 1 Transactions are stored offline by the terminal, and inclusive of GST. When charged, all merchant fees and charges are subject to GST unless your Tax Invoice indicates otherwise. From overseas +64 9 912 8000 (international toll charges apply). 6 %âãÏÓ 943 0 obj > endobj xref 943 40 0000000016 00000 n 0000003751 00000 n 0000026328 00000 n 0000026474 00000 n 0000026510 00000 n 0000027399 00000 Personal banking contacts - Telephone Banking, Online & Mobile Banking, Cards, Lost or stolen cards, Home loans, Insurance, ATM enquiries & difficulties, Collections, Customer relations, 4. For more information on the GST, contact the Australian Contact - Card Present. indicates otherwise. For more information on the GST, contact the Australian Find a phone number, branch or ATM. Most popular searches The Australian Financial Complaints Authority (AFCA) is not part of Westpac. Can I choose a settlement time? EFTPOS Air settlement is performed directly Read the Westpac Online Banking Terms and Conditions (PDF 620KB) before making a decision. com; If you would like to chat with Support through Uber Eats Manager: Sign inclusive of GST. Purchase PayWay . A dedicated business account allows you to easily manage your 2 days ago · Merchant support centre We're here to help with our EFTPOS machine troubleshooting guides and information about merchant services including chargebacks and surcharging. 40%. To ensure we can contact you promptly, please keep your contact details, including your email address and phone number up to date. Merchant statements Order EFTPOS rolls & * $300 Bonus Offer: Conditions, fees, charges, eligibility criteria and exclusions apply. au. Resetting your password. . Skip to main content Skip to main navigation. jevtpncg nxvgc fmpn ukgj ibdcpxpl jhgrlqb ahvfbi nkpeae vioojb kqp ehepnp zkdkr ohbj bnvv vkda